Southern Industrial Service — Website Privacy Policy
Effective Date: August 31, 2026 Last Updated: August 31, 2026
1. Scope
This Privacy Policy describes how Southern Industrial Service (“Southern Industrial Service,” “we,” “us,” or “our”) collects, uses, and protects information gathered through our website, southernindustrialservice.com. It does not address information we may collect through other channels, such as phone calls, in-person visits, or the employment application process.
This policy also describes additional rights available to visitors located in the European Union (EU) and United Kingdom (UK), in accordance with the General Data Protection Regulation (GDPR), where applicable.
2. Information We Collect
2.1 Information You Provide Directly
When you use our website — for example, to submit a quote request or contact form — we may collect information such as your name, company name, job title, phone number, email address, and any project details or messages you choose to share.
2.2 Information Collected Automatically (Website Analytics)
We use Google Analytics to collect information about how visitors use our site. This may include your IP address, browser type, device type, pages visited, time spent on pages, referring website, and general geographic location (city/region level, derived from IP address). This information is collected automatically through cookies and similar tracking technologies.
Google Analytics data is used in aggregate to help us understand website traffic and improve our content and site performance. We do not use Google Analytics to identify individual visitors personally.
You can learn more about how Google collects and processes this data at Google’s Privacy Policy. You may also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
For EU/UK Visitors: Non-essential cookies, including Google Analytics, will only be activated after you provide consent through our cookie consent banner. You may withdraw consent at any time by adjusting your cookie preferences.
3. How We Use Your Information
We use information collected through our website to:
- Respond to quote requests and inquiries submitted via the site
- Communicate with prospective customers about our services
- Analyze and improve website performance and content
- Maintain the security and proper functioning of our website
4. Legal Basis for Processing (EU/UK Visitors)
If you are located in the EU or UK, we process your personal information under the following legal bases:
Processing Activity | Legal Basis |
Responding to quote requests and inquiries | Performance of a contract or steps taken at your request prior to entering a contract |
Website analytics (Google Analytics) | Consent |
Maintaining website security | Legitimate interest |
Complying with legal obligations | Legal obligation |
You may withdraw consent-based processing at any time without affecting the lawfulness of processing carried out before withdrawal.
5. How We Share Your Information
We do not sell your personal information. We may share website-collected information with:
- Service providers, such as Google Analytics and our website hosting provider, who process information on our behalf
- Legal and regulatory authorities, where required by law or to protect our legal rights
5.1 International Data Transfers (EU/UK Visitors)
Google Analytics may transfer information to servers located in the United States. Where this occurs, Google relies on Standard Contractual Clauses and other approved safeguards to ensure your information receives an adequate level of protection consistent with EU/UK data protection law.
6. Cookies and Tracking
Our website uses cookies to support the analytics functionality described above. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that some parts of our website may not function properly without cookies.
For EU/UK Visitors: Our cookie consent banner allows you to accept or decline non-essential cookies before they are set. You can update your preferences at any time.
7. Data Retention
We retain website-collected information for as long as necessary to respond to your inquiry and for legitimate analytics and business purposes, and no longer than 24 months from your last interaction with our website, unless a longer retention period is required by law.
8. Your Rights
8.1 All Visitors
You may contact us at any time to ask that we stop contacting you about services you have not requested, or to ask what information we hold about you.
8.2 Additional Rights for EU/UK Visitors
If you are located in the EU or UK, you have the right to:
- Access the personal information we hold about you
- Rectify inaccurate or incomplete information
- Erase your personal information (“right to be forgotten”), subject to certain exceptions
- Restrict or object to our processing of your information
- Data portability — receive your information in a structured, commonly used format
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated
To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to verified requests within the timeframes required by applicable law.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children through our website.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how Southern Industrial Service handles information collected through our website, please contact: Office Administration Southern Industrial Service at Email: office@southernindustrialservice.com