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Southern Industrial Service

Website Accessibility Statement


Our Commitment

Southern Industrial Service is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying relevant accessibility standards. We believe every person has the right to access information with dignity, equality, comfort, and independence, and we have invested resources toward making this website easier to use for people with disabilities.

Conformance Standard

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.

Accessibility Features

Our website incorporates the following accessibility features:

  • Keyboard navigation – all interactive elements (menus, forms, buttons, links) are operable via keyboard alone
  • Screen reader compatibility – semantic HTML, ARIA labels, and alt text so content is properly announced by assistive technology
  • Color contrast – text and background combinations meet or exceed WCAG AA contrast ratios
  • Resizable text – content remains usable when text is resized up to 200% without loss of functionality
  • Descriptive links – link text describes its destination or purpose rather than generic phrases like “click here”
  • Form accessibility – form fields include clear labels, instructions, and error identification
  • Consistent navigation – predictable menu structure and layout across all service category pages
  • Alt text for imagery – project photos, equipment images, and service graphics include descriptive alternative text
  • No reliance on color alone – information is never conveyed by color alone
  • Document accessibility – downloadable PDFs (safety data sheets, certifications, capability statements) are structured for screen reader access where feasible

 

Ongoing Efforts

Accessibility is an ongoing effort. As we add new service pages, project galleries, or interactive tools such as quote request forms, we test and review them against WCAG 2.1 AA criteria before publishing. We periodically review the site using both automated scanning tools and manual testing.

Third-Party Content

Some content, tools, or documents on this site may be provided by third parties, such as embedded maps, certification bodies, or industry partners. We cannot guarantee the full accessibility of third-party content, but we will work with vendors where possible to improve accessibility.

Feedback and Contact

We welcome feedback on the accessibility of the Southern Industrial Service website. If you encounter a barrier or have suggestions for improvement, please contact us:

  • Email: office@southernindustrialservice.com
  • Phone: (423) 336-8000
  • Mailing Address: 140 S. Main Street, Calhoun, TN 37309

 

We try to respond to accessibility feedback within 5 business days, and where possible, provide the information, item, or transaction you seek through an alternate communication method.

Enforcement Procedure and Limitations

Despite our best efforts, some content may not yet fully conform to accessibility standards. We are actively working to identify and remediate any issues as they are found.

Last reviewed: 8-31-26